How to get help
Send mail to KAYLN@softwareshop.online. Include the device model, Android version, app version (Settings → About), and a short description. Screenshots help when a bolt layout will not clear.
The same address is used for privacy questions and company contact.
Common topics
- How to move a nut: tap the source bolt, then the target
- Locked nuts and neighbor bolts
- Toolbox slot — one parked nut, empty to finish a level
- Undo, Extra bolt, and Hint boosters
- Daily Bolts and local best steps
- Clearing local progress and settings
- Privacy and what stays on the device
Rules of play are also on How to Play.
When we reply
We read support mail during ordinary United Kingdom business hours. We do not promise a same-hour reply. For policy text, see the Privacy Policy. For legal identity, see Company Information.